Remote Monitoring & Management
Affordable IT Support
You rely on your IT assets to operate your organization, but maintaining and managing these investments can be costly, complicated and time-consuming - distracting you from your core business activities and using up resources.
Our Remote Monitoring and Management (RMM) services will results in an overall lower cost of owning and supporting IT, more predictable costs, and help you avoid the large, unplanned expenses that are typically associated with unscheduled downtime.
Remote Monitor, Alert and Response
With monitoring and alerting, we'll know immediately when something has gone wrong and can guarantee a rapid response, delivered remotely if possible, or on site if required. Problems are often resolved before you're even aware of them.
Asset Management
Our RMM services make it possible to deliver detailed, up-to-date hardware and solftware inventories to protect assets for insurance purposes or regulatory compliance.
We'll track warranty expirations to ensure you never pay for maintenance twice.
We'll also automatically detect new software installations and discover the presence of unauthorized and illegal software, such as peet-to-peer file-shareing applications that rob you of bandwidth.
Preventive Maintenance
With detailed, accurate information about your IT assets, we minimize costly disruptions to your daily operations by proactively resolving problems before they become critical. We'll also be able to quickly identify whre maintenance activities can optimize performance and lower costs.
Automated Monthly and Quarterly Reporting
Every month, we'll send you comprehensive, graphical status reports so you can see exactly what has been going on in your IT environment - data to support more effective, accurate capacity management, upgrade planning and IT budgeting.
We'll also meet with you every quarter to ensure that our activities are in line with your individual business and technical objections.
Improved Security
We will regularly measure your IT environment against the security standards established by the Microsoft Baseline Security Analyzer (MBSA), identify vulnerabilities and take the appropriate actions to keep your assets protected, including making sure that all patches for systems and software are properly applied and current.
We'll provide industry-leading protection against viruses and malware, and be automatically alerted whenever there are unauthorized attempts to access your network.
Stabilize you IT costs and get the highest return on your IT investments by switching to our RMM solution today.